Tom Erickson
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Tom Erickson's Publications




Florian Floyd Mueller, Pedro Lopes, Paul Strohmeier, Wendy Ju, Caitlyn Seim, Martin Weigel, Suranga Nanayakkara, Marianna Obrist, Zhuying Li, Joseph Delfa, Jun Nishida, Elizabeth Gerber, Dag Svanes, Jonathan Grudin, Stefan Greuter, Kai Kunze, Thomas Erickson, Steven Greenspan, Masahiko Inami, Joe Marshall, Harald Reiterer, Katrin Wolf, Jochen Meyer, Thecla Schiphorst, and Pattie Maes. Next Steps in Human-Computer Integration,. Proc. CHI 2020. ACM Press, May 2020.


Muller, M., Lange, I., Wang, D, Piorkowski, D., Tsay, J. Liao, Q.V., Dugan, C., and Erickson, T. How Data Science Workers Work with Data: Discovery, Capture, Curation, Design, Creation. Proc. CHI 2019. ACM Press, May 2019.


Erickson, T. The Virtual Side of Large-scale Hybrid Events: Reflections from a Study of a Large Virtual Conference. A position paper for the CSCW 2018 workshop on Hybrid Events. November 2018.

Muller, M. and Erickson, T. In the Data Kitchen: A Review (a design fiction on data science). Proc. CHI 2018 – Extended Abstracts (alt.CHI). April 2018.

Shamekhi A. Liao, Q. V., Wang, D., Bellamy, R. and Erickson, T. Face Value? Exploring the Effects of Embodiment for a Group Facilitation Agent. Proc. CHI 2018., April 2018.


Niemanstverdreit, and Erickson, T. Recurring Meetings: An Experiential Account of Repeating Meetings in a Large Organization.Proc. of the ACM on CSCW, November 2017.

Muller, M., Dugan, C., Sharma, A., Geyer, W. and Erickson, T. A Stick with a Handle at Each End: Socially Implicated Objects for Design of Collaborative Systems. Proc. ECSCW 2017, August 2017.

Xu, Bin., Ellis, J., and Erickson, T. Attention from Afar: Simulating the Gazes of Remote Participants in Hybrid Meetings. Proc. DIS 2017, June 2017.


Farrell, R., Lenchner, J., Kephart, J., Webb, A., Muller, M., Erickson, T., Melville, D., Bellamy, R., Gruen, D. Connell, J. Soroker, D., Aaron, A., Trewin, S., Ashoori, M., Ellis, J., Gaucher, B. and Gil, D. Symbiotic Cognitive Computing. AI Magazine, Vol. 37, #3, Fall 2016.

Hill, C., Bellamy, R., Erickson, T. and Burnett, M. Trials and Tribulations of Developers of Intelligent Systems: A Field Study. Proc VL/HCC, Fall 2016.

Chen, D., Bellamy, R.K.E., Malkin, P.K., and Erickson, T. Diagnostic Visualization for Non-expert Machine Learning Practitioners: A Design Study. Proc VL/HCC, Fall 2016.


Dugan, C., Laumer, S., Erickson, T., Kellogg, W.A., and Geyer, W. The #selfiestation: Design and Use of a Kiosk for Taking Selfies in the Enterprise. Proc. Interact 2015,, September 2015.

Erickson, T. Creating Kairos. Interactions, XXII.4, July/August 2015.

Topkara, M., Erickson, T., Topkara, U., and Narayanaswami, C. Enabling Multiple QR Codes in Close Proximity. arXiv:1510.08210, 2015.


Erickson, T., Ellis, J. B. and McAuliffe, K. P. Supporting Coordinated Care: Designing Social Context Visualizations for Care Teams. The IBM Journal of Research and Development, 2014.


Erickson, T., Li, M., Kim, Y., Deshpande, A., Sahu, S., Chao, T., Sukaviriya, P. and Naphade. The Dubuque Electricity Portal: Evaluation of a City-Scale Residential Electricity Consumption Feedback System. Proc. CHI 2013. ACM Press, 2013. Best paper award and Computational Sustainability award.


Erickson, T. Empathy or Efficiency: A Tale of Two Parking Meters. [IBM's official Smarter Planet Blog]. August 3, 2012.

Erickson, T. Making the Smart Grid Social. Forbes, June 27, 2012.

Erickson, T., Podlaseck, M.E., Sahu, S., Dai, J.D., Chao, T. and Naphade, M. The Dubuque Water Portal: Evaluation of the Uptake, Use and Impact of Residential Water Consumption Feedback. Proc. CHI 2012. ACM Press, 2012.

Ding, X., Erickson, T., Kellogg, W. A. and Patterson, D. J. Informing and Performing: Investigating How Mediated Sociality Becomes Visible. Personal and Ubiquitous Computing, 2012.

Erickson, T. Social Computing and the Smart Grid. Generating Insights: Winning in the New Era in Energy (eds. M Valocchi, L. Laplante and V. Gondkar). Kyoto Publishing, 2012.


Erickson, T. Social Computing. In: Soegaard, Mads and Dam, Rikke Friis (eds.). Encyclopedia of Human-Computer Interaction, 2011. Available online at

Shami, N.S., Erickson, T., and Kellogg, W.A. Common Ground and Small Group Interaction in Large Virtual World Gatherings. Proc. ECSCW 2011. Springer, 2011.

Erickson, T., Shami, N.S., Kellogg, W.A. and Levine, D.W. Synchronous Interaction Among Hundreds: An Evaluation of a Conference in an Avatar-based Virtual Environment. Proc. CHI 2011. ACM Press, 2011. Best paper award.

Farrell, R., Danis, C., Erickson, T., Ellis, J., Christensen, J., Bailey, M. and Kellogg, W.A. A Picture and a Thousand Words: Visual Scaffolding for Mobile Communications in Developing Regions. In D. Y. Jin (Ed.) Global Media Convergence and Cultural Transformation: Emerging Social Patterns and Cultural Characteristics, 165-178. IGI Global, 2011.


Panciera, K., Priedhorsky, R., Erickson, T., and Terveen, L. Lurking? Cyclopaths? A Quantitative Lifecycle: Analysis of User Behavior in a Geowiki. Proc. CHI 2010. ACM Press, 2010. Honorable mention award.

Farrell, R. G., Danis, C. M., Erickson, T., Ellis, J. B., Christensen, J. E. Bailey, M. and Kellogg, W. A. A Picture and a Thousand Words: Visual Scaffolding for Mobile Communications in the Developing World. International Journal of Handheld Computing Research, 1(4), 51-66, 2010.


Erickson, T. ‘Social’ Systems: Designing Digital Systems that Support Social Intelligence. AI and Society, 23:2, 147-166, 2009.

Erickson, T. Socio-Technical Design. Handbook of Research on Socio-Technical Design and Social Networking Systems (eds. B. Whitworth and A de Moor), pp 333-334. IGI Global, 2009.


Erickson, T., Danis, C., Kellogg, W. A.,  Helander, M. E.. Assistance: The Work Practices of Human Administrative Assistants and their Implications for IT and Organizations. Proc. CSCW ’08. ACM Press, 2008. Best paper award.

Erickson, T. and McDonald, D. W. (eds) HCI Remixed: Essays on Works that have Influenced the HCI Community. MIT Press, 2008.

Erickson, T. “Knowing the Particulars.” In Erickson, T. and McDonald, D. W. (eds) HCI Remixed: Essays on Works that have Influenced the HCI Community. pp 87-91. MIT Press, 2008.

Acerkman, M. S., Halverson, C. A., Erickson, T., and Kellogg, W. A. (eds.) Resources, Co-Evolution and Artifacts: Theory in CSCW. Springer, London, 2008.

Erickson, T, Halverson, C. A., and Kellogg, W. A. Figuring Out How to Figure Out: Supporting Expertise Sharing in Online Systems. Resources, Co-Evolution and Artifacts: Theory in CSCW, pp. 95-144. Springer, London, 2008.


Ding, X., Erickson, T., Kellogg, W.A., Levy, S., Christensen, J.E., Sussman, J., Wolf, T.V. and Bennett, W.E. An Empirical Study of the Use of Visually Enhanced VoIP Audio Conferencing: The Case of IEAC. The Proceedings of CHI 2007. New York: ACM Press, 2007.

Bellamy, R.K.E., Erickson, T., Fuller, B., Kellogg, W.A., Rosenbaum, R., Thomas, J.C., and Vetting Wolf, T. Seeing is Believing: Design Visualizations for Managing Risk and Compliance. IBM Systems Journal, 46:2, 207-218, 2007.


Kellogg, W. A., Erickson, T., Wolf, T. V., Levy, S., Christensen, J., Bennett, W.E. Leveraging Digital Backchannels to Enhance User Experience in Electronically Mediated Communication. The Proceedings of CSCW ’06. ACM Press. Honorable Mention award.

Ivanov, A., Erickson, T., Cyr, D. Plot-polling: Collaborative Knowledge Visualization for Online Discussions. Proceedings of the 10th International Conference on Information Visualization. IEEE Press, 2006.

Erickson, T., Kellogg, W. A., Laff, M., Sussman, J. Wolf, T. V., Halverson, C. A., Edwards, D. A. A Persistent Chat Space for Work Groups: The Design, Evaluation and Deployment of Loops. The Proceedings of DIS 2006. New York: ACM Press, 2006.

Weisz, J. D., Erickson, T., and Kellogg, W.A. Broadcast Synchronous Messaging: The Use of ICT. The Proceedings of CHI 2006. New York: ACM Press, 2006.

Erickson, T. Five Lenses: Towards a Toolkit for Interaction Design [as pdf] Theories and Practice in Interaction Design (ed. S. Bagnara, G. Crampton-Smith, and G. Salvendy.) Lawrence Erlbaum: April, 2006.

Erickson, T. From PIM to GIM: Personal Information Management in Group Contexts [pdf]. Communications of the ACM, January 2006, Vol. 49, No. 1, 74-75.


Kellogg, W.A. and Erickson, T. “Supporting Appropriation Work with Social Translucence, Collective Sensemaking, and Social Scaffolding.” In Dittrich, Y., Dourish, P., Mørch, A., Pipek, V., Stevens, G., and Törpel, B. Special Issue on Supporting Appropriation Work, International Reports on Socio-Informatics (IRSI) (2:2) pp. 84-97, 2005.

Erickson, T. Inhabited Models: Supporting Coherent Behavior in Online Systems. User Modeling 2005, Lecture Notes in Computer Science, Vol 3538, pp. 5-8. Springer, 2005.


Halverson, C. A., Erickson, T., and Ackerman, M. S. Behind the Help Desk: Evolution of a Knowledge Management System in a Large Organization. The Proceedings of CSCW 2004. New York: ACM Press, 2004.

Erickson, T. Designing Online Collaborative Environments: Social Visualizations as Shared Resources. Proceedings of the Ninth International Workshop on the Language Action Perspective on Communication Modeling (LAP 2004). New Brunswick, NJ: Rutgers, pp 143-158. (See

Erickson, T. and Kellogg, W.A. Social Proxy. The Encyclopedia of Human-Computer Interaction. Berkshire Publishing Group, LLC, 2004.

Voida, A., Mynatt, E. D., Erickson, T. and Kellogg, W. A. Interviewing Over Instant Messaging. The Proceedings of CHI 2004. New York: ACM Press, 2004.

Erickson, T., Huang, W., Danis, C., and Kellogg, W. A. A Social Proxy for Distributed Tasks: Design and Evaluation of a Working Prototype. The Proceedings of CHI 2004. New York: ACM Press, 2004.


Halverson, C. A., Erickson, T. & Sussman, J. "What Counts as Success? Punctuated Patterns of Use in a Persistent Chat Environment." The Proceedings of GROUP 2003. New York: ACM Press, 2003.

Erickson, T. "Designing Visualizations of Social Activity: Six Claims" The Proceedings of CHI 2003: Extended Abstracts, pp 846-847. New York: ACM Press, 2003.

[Edited] Proceedings of the CHI 2003 ACM Conference on Human Factors in Computing Systems, CHI Letters, 5(1), eds. V. Bellotti, T. Erickson, G. Cockton and P. Korhonen, ACM Press: New York, ISBN: 1-58113-630-7, 2003.

[Edited]Video Program, CHI 2003 Conference on Human Factors in Computing Systems, DVD, eds. V. Bellotti, T. Erickson, A. Dey. L. Nigay. ACM: New York, ISBN Number: 1-58113-669-2, 2003.

Churchill, E. and Erickson, T. "Introduction to this Special Issue on Talking about Things in Mediated Conversations" In Human Computer Interaction, Vol. 18 Nos. 1&2, pp 1-12. Lawrence Erlbaum Associates, 2003.

[Edited] Special Issue on Talking about Things in Mediated Conversations." Human Computer Interaction, Vol. 18 (1&2), eds. Churchill, E. and Erickson, T. Lawrence Erlbaum Associates, 2003.

Erickson, T. and Kellogg, W. A. "Knowledge Communities: Online Environments for Supporting Knowledge Management and its Social Context." Sharing Expertise: Beyond Knowledge Management (eds. Ackerman, Mark, Volkmar Pipek, and Volker Wulf). Cambridge, MA, MIT Press, 2003, pp. 299-326. [Also available as a pdf.]

Erickson, T. and Kellogg, W. A. "Social Translucence: Using Minimalist Visualizations of Social Activity to Support Collective Interaction." Designing Information Spaces: The Social Navigation Approach (eds. K. Höök, D. Benyon, and A. Munro). Springer, 2003., pp. 17-42.


Erickson, T., Halverson, C., Kellogg, W. A., Laff, M. and Wolf, T. "Social Translucence: Designing Social Infrastructures that Make Collective Activity Visible." [pdf] Communications of the ACM (Special issue on Community, ed. J. Preece), Vol. 45, No. 4, pp. 40-44, 2002.

Hudson, J., Christensen, J., Kellogg, W., and Erickson, T. "I'd Be Overwhelmed, But It's Just One more Thing To Do: Availability and Interruption in Research Management." Human Factors in Computing Systems: The Proceedings of CHI 2002 , ACM Press, 2002.

Erickson, T. "Some Problems with the Notion of Context-Aware Computing" Communications of the ACM, , Vol. 45, No. 2 , pp 102-104. February, 2002. (Technical Opinion). [Also available as a pdf.]


Erickson, T. "Here and There, Now and Then: Four Views of a Long-Distance Teleworker's Workplace." SIGGROUP Bulletin, Vol 22, No. 3, pp 5-10. December 2001. [Available as a pdf.]

Thomas, J., Kellogg, W.A. and Erickson, T. "The Knowledge Management Puzzle: Human and Social Factors in Knowledge Management." The IBM Systems Journal, Vol. 40, No. 4, 2001.

Erickson, T. and Kellogg, W. "Social Translucence: Designing Systems that Support Social Processes." In Human Computer Interaction in the New Millennium (ed. J.. Carroll). Addison-Wesley, 2001. [Book chapter; similar but not identical to 2000 TOCHI article.]

Erickson, T., Fisher, D., Bruckman, A. & Lueg, C. "Dealing with Community Data: A Report on the CSCW 2000 Workshop" [and as pdf] In the SIGCHI Bulletin. ACM Press: July/August 2001.

Erickson, T. and Laff, M. "The Design of the 'Babble' Timeline: A Social Proxy for Visualizing Group Activity over Time." In Human Factors in Computing Systems: The Proceedings of CHI 2001. ACM Press, 2001.


Erickson, T. "Lingua Francas for Design: Sacred Places and Pattern Languages." In The Proceedings of DIS 2000 (Brooklyn, NY, August 17-19, 2000). New York: ACM Press, 2000, pp 357-368.

Erickson, T. & Kellogg, W. "Social Translucence: An Approach to Designing Systems that Mesh with Social Processes." In Transactions on Computer-Human Interaction. Vol. 7, No. 1, pp 59-83. New York: ACM Press, 2000.

Erickson, T. Making Sense of Computer-Mediated Communication (CMC): Conversations as Genres, CMC Systems as Genre Ecologies. In the Proceedings of the Thirty-Third Hawaii International Conference on Systems Science. (ed. J. F. Nunamaker, Jr. R. H. Sprague, Jr.), January, 2000. IEEE Press.

Erickson, Thomas. Towards a Pattern Language for Interaction Design.. In Workplace Studies: Recovering Work Practice and Informing Systems Design. (ed. P. Luff, J. Hindmarsh, C. Heath). Cambridge: Cambridge University Press, 2000, pp. 252-261.


Bradner, E., Kellogg, W, & Erickson, T. The Adoption and Use of Babble: A Field Study of Chat in the Workplace. The Proceedings of the European Computer Supported Cooperative Work (ECSCW '99) conference.

Erickson, T. Smith, D. N., Kellogg, W. A., Laff, M. R., Richards, J. T., and Bradner, E. "Socially Translucent Systems: Social Proxies, Persistent Conversation, and the Design of 'Babble.'" In Human Factors in Computing Systems: The Proceedings of CHI '99. ACM Press, 1999.

Erickson, Thomas. "Rhyme and Punishment: The Creation and Enforcement of Conventions in an On-Line Participatory Limerick Genre." In the Proceedings of the Thirty-Second Hawaii International Conference on Systems Science. (ed. J. F. Nunamaker, Jr. R. H. Sprague, Jr.), January, 1999.

Erickson, Thomas. "Persistent Conversation: Discourse as Document." [Minitrack Introduction] In the Proceedings of the Thirty-Second Hawaii International Conference on Systems Science. (ed. J. F. Nunamaker, Jr. R. H. Sprague, Jr.), January, 1999. Also republished as "Persistent Conversation: An Introduction" in the Journal of Computer Mediated Communication, Vol. 4, #4, June 1999.


Bradner, E., Kellogg, W. A. and Erickson, T. "Babble: Supporting Conversation in the Workplace" [Paper for the CSCW 98 Workshop "Designing Virtual Communities for Work"], Fall 1998. SIGGROUP Bulletin, Vol. 19, No. 3, December, 1998, pp 8-9. ACM Press.

Erickson, Thomas. "Some Notes on the Experience of Being a Teleworker," in the Environmental and Architectural Phenomenology Newsletter (ed. David Seamon), vol 9, No. 3, Fall 1998. (A modified version of my contribution to Scholtz, et al., below.)

Scholtz, J., Bellotti, V., Schirra, L., Erickson, T., DeGroot, J., & Lund, A. "Telework: When Your Job is On The Line." In Interactions, Vol. V.1. January/February 1998.

Bayle, E., Bellamy, R., Casaday, G., Erickson, T., Fincher, S., Grinter, B., Gross, B., Lehder, D., Marmolin, H., Potts, C., Skousen, G. & Thomas, J. "Putting It All Together: Towards a Pattern Language for Interaction Design. Summary Report of the CHI '97 Workshop" SIGCHI Bulletin, ACM: January, 1998.


Erickson, Thomas. Social Interaction on the Net: Virtual Community as Participatory Genre.. In Proceedings of the Thirtieth Hawaii International Conference on Systems Science. (ed. J. F. Nunamaker, Jr. R. H. Sprague, Jr.) Vol 6, pp. 23-30. IEEE Computer Society Press: Los Alamitos, CA, 1997.

Erickson, Thomas. Designing Agents as if People Mattered.. Intelligent Agents (ed. J Bradshaw). AAAI Press: 1997.


Erickson, Thomas. Design as Storytelling. In Interactions, July/August 1996.

Erickson, Thomas. The Design and Long-Term Use of a Personal Electronic Notebook. Human Factors in Computing: The Proceedings of CHI '96. April 1996.

Erickson, Thomas. The World Wide Web as Social Hypertext. In "Viewpoints," Communications of the ACM, Vol. 39, No. 1, pp. 15-17, January, 1996.


Erickson, Thomas. Coherence and Portrayal in Human Computer Interface Design. Dialogue and Instruction (ed. R. J. Beun, M. Baker & M Reiner). Heidelberg: Springer-Verlag, 1995.

Nardi, B., Anderson, K. & Erickson, T. "Filing and Finding Computer Files." [pdf]Proceedings of the East-West HCI Confrerence. July, 1995.

McCahill, M. P. & Erickson, T. Design for a 3D Spatial User Interface for Internet Gopher. In Proceedings of ED-MEDIA 95: World Conference on Educational Multimedia and Hypermedia, (ed. H. Maurer) Graz:Austria: 1995. (A longer version is on line as a working paper.)

Erickson, Thomas. Notes on Design Practice: Stories and Prototypes as Catalysts for Communication . In Scenario-Based Design: Envisioning Work and Technology in System Development. (ed. J. Carroll). New York: Wiley & Sons, 1995.


Salomon, Gitta, Wong, Yin Yin, Erickson, Thomas., & Kemink, Joost. "Interfaces for Adaptive Systems: Design of a Personal Wayfinder." In American Center Report . American Center for Design, 1994.


Erickson, Thomas. From Interface to Interplace: The Spatial Environment as a Medium for Interaction. Proceedings of the European Conference on Spatial Information Theory. Heidelberg: Springer-Verlag, 1993.

Kahle, B., Morris, H., Davis, F., Erickson, T., Hart, C., & Palmer R. Wide Area Information Servers: An Executive Information System for Unstructured Files. Advisory Group for Aerospace Research and Development Conference Proceedings 544: International High Speed Networks for Scientific and Technical Information. October, 1993.

Erickson, Thomas. Artificial Reality and the Visualization of Data. Virtual Reality Applications (ed. A. Wexelblat). Academic Press, 1993.


Kahle, B., Morris, H., Goldman, J., Erickson, T. D. & Curran, J. Interfaces for Distributed Systems of Information Servers. In Proceedings of the American Society for Information Science Conference, (May 1992).


Erickson, Thomas D. Apple's Approach to Interface Design. Chapter 4 of the Friend21 Committee Report. (Summer 1991).

Erickson, Thomas D. & Salomon, Gitta. Designing a Desktop Information System: Observations and Issues. Human Factors in Computing Systems: CHI '91 Proceedings. ACM: 1991.


Mercurio, Philip J. & Erickson, Thomas D. Interactive Scientific Visualization: An Assessment of a Virtual Reality System. Human Computer Interaction: Proceedings of Interact '90. Elsevier: 1990.

Erickson, Thomas D. Creativity and Design: Introduction. The Art of Human Computer Interface Design (ed. B. Laurel). Addison-Wesley: 1990.

Erickson, Thomas D. Working with Interface Metaphors. The Art of Human Computer Interface Design (ed. B. Laurel). Addison-Wesley: 1990.

Erickson, Thomas D. Interface and the Evolution of Pidgins: Creative Design for the Analytically Inclined. The Art of Human Computer Interface Design (ed. B. Laurel). Addison-Wesley, 1990.


Erickson, Thomas D. Interfaces for Cooperative Work: An Eclectic Look at CSCW '88. SIGCHI Bulletin, 21: 1, pp. 56-64. ACM: July, 1989.

Perlman, Gary & Erickson, Thomas D. Abstraction Program Aids to Documentation. Asterisk (ACM SIGDOC: 1984).

Perlman, Gary & Erickson, Thomas D. Graphical Abstractions of Technical Documents.Visible Language, 23, #4, Autumn 1983.

Erickson, Thomas D. & Mattson, M. E. From Words to Meaning: A Semantic Illusion. Journal of Verbal Learning and Behavior, 20, 540-551. (1981).

Erickson, Thomas. Cocoon. [Science Fiction] Analog (1981).



Tom Erickson

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